Test Case Study Heading | Link Property

The Challenge

Coventry City Council was facing increasing pressure on its temporary accommodation services. A rising number of Houses in Multiple Occupation (HMOs) had led to a fragmented property portfolio, making it difficult to ensure consistent standards, efficient management, and cost control. Many of the existing HMOs were under different landlords with varying levels of upkeep, creating concerns around quality, safety, and value for money.

The council needed a solution that would streamline operations, reduce administrative overhead, and, most importantly, provide a higher standard of accommodation for residents.

The Solution

Link Property partnered with Coventry City Council to consolidate the council’s HMO provision. Leveraging our extensive experience in managing complex portfolios, we reviewed the existing accommodation stock and proposed a strategic consolidation plan.

Our approach focused on:

Reducing the number of individual landlords involved
Upgrading and standardising accommodation to meet enhanced compliance and comfort standards
Taking on full management responsibility to simplify oversight for the council
Implementing our Guaranteed Rent Scheme to ensure predictable costs and eliminate void periods

By consolidating multiple lower-grade HMOs into fewer, better-managed properties, Link Property created a more cohesive and controllable housing solution for the council.

“Working with Link Property has allowed us to rationalise our housing stock, reduce our overheads, and most importantly, provide a higher quality standard of accommodation to those who need it most.”

Representative

Coventry City Council

Key outcomes

25+

HMOs Consolidated

100%

Rent Guaranteed

30%

Cost Savings

50+

Residents Rehoused

The Results

Improved Living Standards

All consolidated properties were refurbished and brought in line with enhanced safety and quality benchmarks, creating a better living experience for residents.

Operational Efficiency

With fewer landlords to manage and one centralised point of contact, the council saw a marked improvement in administrative efficiency.

Significant Cost Savings

By reducing voids, eliminating management fees, and improving energy efficiency within the new portfolio, Coventry City Council experienced substantial long-term savings.

Guaranteed Income Stability

The council benefited from Link Property’s Guaranteed Rent Scheme, offering complete budget clarity with zero risk of rent arrears or gaps in tenancy.